PayPal Credit on going issue

Description

Hello everyone, I’m going to be reposting what I said in a previous message to see if I can get help with this issue.
« So, for the past few weeks I haven’t been able to access my PayPal credit account either on the app or on the computer. When I login in like normal, I see it on the front page along with everything else I have. But when I go to either view/make a payment, I get a message saying, « We apologize our system is having technical difficulty retrieving your information. Please try again later. » A good week to week and a half later, I’m still having the same issue.
When I called customer support (which aren’t the biggest help in the world), I got transferred to 4 different people who either didn’t understand what I was saying or got confused when I explained, in detail, what my issue is. One guy said it was my browser so when I did what he suggested (download google crome) I still got the same error message. He even said the mobile app, you can’t always view everything Which was a lie because I’m sure most of you know, you can view your statements, make a payment, etc. on the all. Like I said before, I can physically see balance, see when my payment is due, and see how much credit I have available. But when I click the link to either view or make a payment, I get the error message. The only way I can make a payment is by doing it on the phone, which takes a long time since the automated is one of the worst I’ve ever had to deal with.
Everything, up until last week, was working fine. If anyone else is having this issue please let me know what I can do. Thank you in advance. »
Now, with that being said, one person told me that I should, « try going through the process of linking the two accounts to see if that re-connects them or to have your PayPal Credit account unlinked from your PayPal account and then link them again. » Now that could work, but since I can’t get into my account, I can’t do that. He also told me that I can, « navigate to PayPal Credit’s website, scroll down to Visit Our FAQs and then scroll down to the section on Linking PayPal Credit and PayPal. If going through the linking process doesn’t work, please call PayPal Credit’s Customer Service to have the accounts unlinked and then try linking them again. » I tired doing that with no luck and I tried calling PayPal, but they acted like I wanted them to solve a chemical equation and were no help to me. Like I keep saying, when I login to my PayPal either on the web or on the app, I can physically see my balance, payments, etc. but I can’t do anything else. Everything has to be done on the phone, which is also a pain. Please help me out.