PayPal Cash Card Replacement

Description

A couple months back I cancelled my PayPal Cash Card due to an unauthorized purchase. Now when I try to get a new one it tells me I’m ineligible which is very frustrating. I have funds direct deposited into this account weekly and I will like to use my card instead of having to transfer funds all the time. I spoke with a representative and she told me she doesn’t see any reason I shouldn’t be able to get a new card. Is anyone else having a similar issue? PayPal can I please get some type of assistance?