Refund for item that was faulty
- Numéro de téléphone: forum contact
- Pays de l'annonce: United Kingdom
- Ville de l'annonce: Autre
- Commune: zipcode
- Quartier: street
- Répertoriée 7 février 2021 16 h 56 min
- Expires: 12899 jours, 13 hours
Description
Hi there. I purchased a car radio unit from a secure website. It was posted from China. The product is faulty and I would like a refund. I have contacted the seller and they have said they will issue a refund however this is where the issue is. They have said I need to send the item via EMS which I have not heard of. And they said I need to write on the package ‘$69.5USD’. The item was $608USD so obviously I am not happy to do this. They said this was to do with customs. I am now stuck as if I send it via Parcelforce it sounds as though they may not receive it and then I will be without the item or the money. Please can someone advise what would be my best option now? I have received an email from PayPal stating I need to send the item off within the next 10 days so would like to know what I need to do. Regards.
177 vues au total, 1 aujourd'hui
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