Not Receiving payments due to account limitations

Description

I should have been receiving payments from Bandcamp directly onto my PayPal account, however, after several months of not checking my paypal account I have noticed there is no activity throughout the last few months and my balance is zero, even though I should have a sum of money from various payments from Bandcamp. I have contacted bandcamp and they said all the payments had been made. When trying to sort this out with paypal, it comes up with a message saying ‘there’s an issue with your account’ and it will not let me see any activity from 2020. Is there anyway to withdraw my money? Thanks in advance!