Stuck money

Description

Hello. I never paid anything on paypal, nor did I ever run out of money. I sold the shoes on the Grailed site and I received money from a buyer. I don’t know why, but immediately paypal has a problem and he wanted a citizen, a confirmation of the transaction, a confirmation of money movements from the bank and a confirmation of the purchase of the thing I sent. Unfortunately, I no longer have a receipt from the thing I sent. What should I do now? Will I never get money?