paypal disputes and appeals, Paypal message not being responded too.

Description

I ordered an item online and never revived it, i was given a tracking number the day after it was delivered. I was home all day and the item was never delivered. I created a dispute since the shipper was never replying to me and 2 of the mails that i used on the site came back as deliverable. Paypal resolved the dispute as in favor of the shipper since they provided a tracking number. I was told by paypal i have 10 days to appeal the dispute resolution if i can prove that it never arrived. i contacted USPS and they provided me info saying that the item was not delivered to my address, and the address it was shipped to was about 2 miles away from me. The name on the package was not mine, I also told USPS that i ordered the Car Seat, to which they replied the package weight was 12oz so this was clearly not my package. I have been trying to reach out to paypal on how to create an appeal and even sent them the info that USPS gave me by email through the messaging center. im now on Day 10 and they have not replied to me. i fear that i have just given up my money to a scam and paypal does not want to help me at all. Does anyone have any recommendation on ho to appeal. they closed the case on 4/26 and i never had the appeal option in the resolution center. If they do not read my info before day end and ill be out of my money