online retailer asking for credit card photo
- Numéro de téléphone: forum contact
- Pays de l'annonce: United States
- Ville de l'annonce: Autre
- Commune: zipcode
- Quartier: street
- Répertoriée 22 janvier 2021 21 h 17 min
- Expires: Cette annonce a expiré
Description
I purchased something online from a high street clothing brand, and paid using Paypal, with security payment code sent to my phone. Paypal still flag it up as fraud and asked me to confirm transaction which I did, so the payment went through.
However, I received an email days later, where the customer care staff said it has been flagged as possible fraud, asking me for a copy of my ID and credit card. I just think it sounds absurd to ask for photo of my card and ID? But I have checked and the email is official customer care email of the company.
Any advice? Should I send it? (I can’t cancel and rebuy because one of the items have been sold out).
EMAIL FROM RETAILER: » Unfortunately, this has been flagged as possibly being fraudulent on our system and has been placed on hold. To release this we need a copy of your ID and in the same picture a copy of the card that you used to make this purchase »
103 vues au total, 1 aujourd'hui
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