check your account at your card issuer before retrying this card.
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- Répertoriée 7 février 2021 16 h 56 min
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Description
check your account at your card issuer before retrying this card.
paypal gives me thios message when i try to buy something
Ah, that’s a very specific message from PayPal! It means they’re having trouble communicating with your card issuer (your bank or credit card company) to authorize the purchase. Here’s a breakdown of what could be happening and what you should do:
Possible Reasons:
- Insufficient Funds: This is the most common reason. Even if you think you have enough, there might be pending transactions or holds on your account that you’re not aware of.
- Card Restrictions: Your card might have restrictions on online purchases, international transactions, or specific types of merchants.
- Incorrect Card Information: Double-check that you’ve entered the card number, expiration date, and CVV code correctly on PayPal. Even a small typo can cause this error.
- Bank Issues: There might be a temporary issue with your bank’s systems, preventing PayPal from accessing your account information.
- Security Flags: Your bank or PayPal might have flagged the transaction as suspicious due to unusual activity or security concerns.
What You Should Do:
-
Check Your Card Balance and Recent Transactions:
- Log in to your online banking or call your card issuer to verify your available balance.
- Review your recent transactions to see if there are any pending charges or holds that might be affecting your balance.
-
Verify Card Details on PayPal:
- Go to your PayPal account and double-check that the card number, expiration date, and CVV code are entered correctly.
- If you find any errors, update the information and try again.
-
Contact Your Card Issuer:
- Call your bank or credit card company directly.
- Explain the error message you’re receiving from PayPal.
- Ask them to check if there are any restrictions on your card or any issues on their end that might be blocking the transaction.
-
Contact PayPal Support:
- If your card issuer doesn’t find any problems, contact PayPal customer support.
- They might be able to provide more specific information about why the transaction is being declined and what steps you can take to resolve it.
Important Tips:
- Try a Different Card: If you have another card linked to your PayPal account, try using that one to see if the purchase goes through. This can help you determine if the problem is with your specific card or with your PayPal account.
- Wait and Try Again Later: Sometimes, temporary technical glitches can cause these errors. Try waiting a few hours or a day and then try the purchase again.
I hope this helps you get the purchase to go through! Let me know if you have any other questions.
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