Cancelled transaction but now negative balance

Description

On January 1st, I sent a payment to my wife. Two days later, I got notification from Paypal that that transaction was cancelled because of insufficient funds. Immediately after that, within an hour of that email, I got another email from Paypal saying they have removed the credit card I used for the transaction from my payment sources. So, I then went to the bank, withdrew the money and just handed it to my wife. Here we are on the 12th and I get an email from Paypal saying I have a negative balance because they paid the money to my wife. My wife tells me there is no money in her paypal account. I checked my paypal account and it shows a negative balance.
It is obvious to me that Paypal is not paying attention to their own emails. They removed my payment source and yet still « sent » the money from my Paypal account although there was no money in it.
Since Paypal has the absolute WORSE customer support and no way to contact them outside of a chat window or this platform, I am left with not knowing what to do. Does Paypal have a phone number that I can call them and straighten this out?
Ted K.