So upset

Description

Started two weeks ago.
Put off even messing with my negative balance then got money sent to it over $500 then tried to access it and my account was locked and it’s my primary account and I’m a single mom with a baby and 3 toddlers. Called and they said I have to pay my negative balance of $46 to unlock if even though I told them that over $500 was just deposited.
Okay, so I did a paypal to paypal to resolve my negative balance and to unlock my account. it’s been 5 days and still nothing. We’ve gone without and I don’t know what to do. Posting from a new account I made to be able to chat with someone