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Help with Return

  • Numéro de téléphone: forum contact
  • Pays de l'annonce: United Kingdom
  • Ville de l'annonce: Autre
  • Commune: zipcode
  • Quartier: street
  • Répertoriée 7 février 2021 16 h 56 min
  • Expires: 12638 jours, 9 hours

Description

I feel like I’ve exhausted every option at this point and after waiting on hold today for over and hour just to be hung up on by a live agent I am beyond frustrated. Basically I purchased an item using PayPal back in November. The item I received did not match the description at all so first I contacted the seller. They did not respond so eventually I opened a PayPal dispute. After another week of no response I escalated the claim. They did eventually offer me a refund once the item is returned. I did not feel like I should have to pay return shipping cost so I ended up finding an option on PayPal for a return shipping refund up to 30$. I saw under the return shipping terms and conditions an option for free fedex return shipping label, but no apparent way to print the label so I needed help. The operator on the phone didn’t know about that service and put me on a 20 minute hold while she looked for a supervisor. Eventually she just hung up on me. I’m waiting on another call back but now the wait time is over an hour. How do I print the free fedex shipping label? Also how do I know where to ship the package back to as nobody is able to provide a return shipping address? I could just sent the package back to the address it was sent from but I would confirm that.

   

227 vues au total, 1 aujourd'hui

  

Identifiant de l'annonce : 89683508135149376

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