Sorry, this payment can’t be completed due to regulations

Description

Hello, There is someone trying to send me money, and each time he tries he gets the message ‘ sorry, this payment can’t be completed due to regulations’. My paypal is linked with a VISA card and it is confirmed, I really don’t know what is the problem. Thanks

This is a tricky situation, and unfortunately, PayPal doesn’t always provide specific reasons for these kinds of rejections. Here’s a breakdown of the most likely causes and what you can do:

Possible Reasons:

• Sender’s Account Issues: The problem might be on the sender’s side. Their account could have limitations, be unverified, or have insufficient funds. They might also be trying to send money from a country with restrictions on PayPal transactions.
• Security Measures: PayPal’s security systems might be flagging the transaction as suspicious. This could be due to unusual activity, large amounts, or inconsistencies in the sender’s information.
• Transaction Limits: There might be limits on the amount of money that can be sent or received in a single transaction or within a certain time frame.
• Currency or Country Restrictions: If you and the sender are in different countries, there might be restrictions on sending or receiving money between those locations.
• Technical Glitches: Sometimes, temporary technical issues on PayPal’s end can cause these errors.

What You Can Do:

1. Contact the Sender: The first step is to communicate with the person trying to send you the money. Ask them to:

   • Double-check their PayPal account status and make sure it’s verified.
   • Ensure they have sufficient funds and their payment method is valid.
   • Try sending a smaller amount to see if that goes through.
   • Contact PayPal customer support to inquire about any limitations or restrictions on their account.

2. Check Your PayPal Account: While you’ve confirmed your card, it’s still a good idea to:

   • Log in to your PayPal account and review your account status.
   • Make sure all your information is up-to-date and accurate.
   • Check for any notifications or messages from PayPal regarding your account or potential issues.

3. Contact PayPal Support: If the problem persists, you can reach out to PayPal customer support directly. They might be able to provide more specific information about why the payment is being declined and what steps you can take to resolve it.

Important Note: Be cautious of potential scams. If you’re dealing with someone you don’t know well, be wary of requests for money and avoid sharing sensitive information.