Pending Authorization. Cannot cancel

Description

I tried to make an order from the KVD Vegan Beauty e-shop twice, but it would say that due to an error the orders could not be submitted. However, PayPal holded the money required for both attempts and it says that authorization is pending. I contacted the e-shop and they say that they did not charge my card, since the orders where not completed. I tried to contact PayPal and I got a prewritten response with instructions on how to cancel a transaction. I cannot find a way to cancel them though. Is there any way to cancel them on my own? Is there a prespecified waiting time before a pending transaction gets canceled by default? And if so, will i get my money back? Thank you very much.

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When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment.

If they don’t process that order and capture the pending payment then the pending status times out at 30 days post-payment.