Money on hold (still)

Description

Hi everyone A transfer was made to me for a service. No shipment required. It says On hold » and next to it « 28 Sept payment received ». Then there is an information notice beneath it « You have successfully updated order information. You’ll get your money within 7 days of verification. » I updated my information and it has been over 7 days and I still don’t have the money. I don’t understand what is going on. Please assist me Thanks «