Description

Paypal Credit closed my account yesterday without my permission nor any type of notification. As I was logging in to make a payment, there were ** stating my account is now closed and to call customer service. Keep in mind I never ever missed a payment and always had a good standing. They stated they received a credit report from Transunion and they used that to close my account. I never ever authorized them to run my credit every month and they stated they didn’t. If they didn’t how did they gain access to my monthly credit report? They were extremely rude to me when I kept asking questions and instructed me to call Transunion. They advised Transunion sent my credit report willingly to them every month which is false. We all know yes SYNC BNK ,they report to all 3 credit bureaus with our credit history, payments, etc. but there is no where in their provisions of their terms and conditions that they receive your monthly credit report. I spoke to Transunion and they advised me they NEVER give a creditor a borrower’s credit report without their authorization. Has this happened to anyone else? This now has a negative impact on my report and I feel is unfair and unjustifiable. How is this legal unless you violate their provisions, have constantly missed payments, etc.? I will NOT LET THIS GO until I have honest answers and that this is removed all together from my credit report. Any feedback will help put my mind at ease. Thank you