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Login and Security page in app is blank.
- Listed: 16 March 2021 15 h 56 min
Description
Login and Security page in app is blank.
## My PayPal App: Troubleshooting a Blank Login & Security Page
Hey everyone,
I recently encountered a frustrating issue with the PayPal app on my Samsung Galaxy S8. After updating to the latest version from the Google Play Store, I noticed the login and security page was completely blank and wouldn’t load properly.
Here’s what happened:
1. I downloaded the latest version of PayPal.
2. I went into the app’s settings to access the login and security page.
3. When I clicked on the link, the page opened, but instead of the expected settings list, I was greeted by a blank screen.
**Finding a Solution**
As often happens, the culprit was a glitch in the new app update. Unfortunately, the only solution I found was to completely reinstall PayPal from the Google Play Store.
Here are the steps I took to fix the problem:
1. I removed the PayPal app from my phone by long-pressing its icon and selecting “Uninstall.”
2. I opened the Play Store and searched for the PayPal app.
3. I clicked on the app and re-downloaded it.
**Facing the Same Issue?**
If you’ve just downloaded the latest version of PayPal and are experiencing the same blank login & security page problem, I recommend trying these steps. Hopefully, they’ll get your app back up and running smoothly!
469 total views, 2 today
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