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who said customer is always right ?

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https://en.wikipedia.org/wiki/The_customer_is_always_right

https://en.wikipedia.org/wiki/The_customer_is_always_right
The customer is always right – Wikipedia
The customer is always right. The customer is always right is a motto or slogan which exhorts service staff to give a high priority to customer satisfaction. It was popularised by pioneering and successful retailers such as Harry Gordon Selfridge, John Wanamaker and Marshall Field. They advocated that complaints should be treated …

https://www.reddit.com/r/NoStupidQuestions/comments/ssg2yx/i_was_told_the_full_quote_is_the_customer_is

https://www.reddit.com/r/NoStupidQuestions/comments/ssg2yx/i_was_told_the_full_quote_is_the_customer_is
I was told the full quote is The customer is always right in matters …
A friend and I were talking about entitled customers at our job and how we hate the customer is always right mentality. My friend said that the quote is being cut short, and the full slogan is the customer is always right in matter of taste. I thought that was interesting and looked it up, but I cannot find a source to verify this …

https://www.phrases.org.uk / meanings / the-customer-is-always-right.html

https://www.phrases.org.uk / meanings / the-customer-is-always-right.html
The Customer Is Always Right – Meaning & Origin Of The Phrase
In 1908 César Ritz (1850-1918), the celebrated French hotelier is credited with saying ‘Le client n’a jamais tort’ – ‘The customer is never wrong’. That’s not the phrase that people now remember, but it can hardly be said to be any different in meaning to ‘the customer is always right’. See other phrases that were coined in …

https://quoteinvestigator.com/2015/10/06/customer

https://quoteinvestigator.com/2015/10/06/customer
The Customer Is Always Right – Quote Investigator®
But it turned out that when treated this way the customers nearly always did the right thing. So the policy is practically, The customer is always right.. Field died in 1906, and the delay between the earliest citation in 1905 and this passage in 1919 was substantial. Thus, the evidence for this ascription was weak.

https://grammarist.com/phrase/the-customer-is-always-right

https://grammarist.com/phrase/the-customer-is-always-right
The Customer Is Always Right – Origin, Meaning & Explanation – GRAMMARIST
Origin of The Customer Is Always Right. The timeless aphorism The customer is always right is widely attributed to Harry Gordon Selfridge, the founder of the popular Selfridge’s department store located in London. Wisconsin-born Selfridge introduced the phrase in the early 1900s to encourage employees to prioritize …

https://www.forbes.com/sites/blakemorgan/2018/09/24/a-global-view-of-the-customer-is-always-right

https://www.forbes.com/sites/blakemorgan/2018/09/24/a-global-view-of-the-customer-is-always-right
A Global View Of ‘The Customer Is Always Right’ – Forbes
24 sept. 2018The customer is always right is a phrase pioneered by Harry Gordon Selfridge, John Wanamaker and Marshall Field. … He said: If a diner complains about a dish or the wine, immediately remove it …

https://www.businessinsider.com/steve-jobs-quote-misunderstood-katie-dill-2019-4?op=1

https://www.businessinsider.com/steve-jobs-quote-misunderstood-katie-dill-2019-4?op=1
This Famous Steve Jobs Quote Is Often Misunderstood — Here’s Why
One of Steve Jobs’ most famous quotes is a counter to the phrase, The customer is always right. But it’s often misunderstood, Katie Dill, Lyft’s design guru, said.

https://helpcrunch.com/blog/customer-is-always-right

https://helpcrunch.com/blog/customer-is-always-right
The Customer is Always Right. Or are They? – The HelpCrunch blog
16 mars 2023Who first said: the customer is always right? The customer is always right is a well-known principle presented by retailer Marshall Field in Chicago in September 1905. But I must admit that the origins of this phrase are arguable, and today we can’t say with 100% confidence who was the first to coin the slogan.

https://blog.hubspot.com/service/are-customers-always-right

https://blog.hubspot.com/service/are-customers-always-right
Is The Customer Always Right? [What It Means + Why It Matters]
24 févr. 2023The customer always has the privilege to feel empowered. When you think of ‘the customer is always right’, don’t think of it in the context of ‘customers can do no wrong.’. Here are three reasons why this phrase should hold true. 1. The customer always has the right to have their voice heard.

https://www.zendesk.com/blog/the-customer-is-always-right

https://www.zendesk.com/blog/the-customer-is-always-right
5 reasons why the customer is always right – Zendesk
4 mars 2024The customer is always right is a popular phrase attributed to several turn-of-the-century American retail pioneers. Swiss hotelier César Ritz, perhaps most famous for the Ritz Hotel in Paris and the Carlton in London, used the slogan Le client n’a jamais tort (or, the customer is never wrong) as early as the 1890s. …
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