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do you mind if i place you on hold ?

  • Listed: 25 April 2024 20 h 07 min

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do you mind if i place you on hold ?

Here are some links that might be useful to you:

https://polluxbpo.com/how-to-place-a-customer-on-hold-for-call-centers

https://polluxbpo.com/how-to-place-a-customer-on-hold-for-call-centers
How to properly place your customers on HOLD, contact … – Contact Center
Ask them for permission to place them on hold; Let them know for how long they will be waiting; When the time is up, return to the customer on the line, thank them for their time and ask them for permission to place them on hold if you need more time Use this to place your customers on hold: * Mr. Smith, do you a brief …

https://forum.wordreference.com/threads/how-to-answer-do-you-mind-if-i-put-you-on-hold.2826228

https://forum.wordreference.com/threads/how-to-answer-do-you-mind-if-i-put-you-on-hold.2826228
How to answer Do you mind if I put you on hold? – WordReference Forums
Apr 26, 2014. #5. bennymix said: No, I don’t mind. or OK, I’ll wait. Note that one’s response is often NOT waited for, so it often doesn’t matter if you say, no, yes, or ‘the sky if falling,’ you’re going to be on hold. Related question, if you do mind, what do you say? Normally, I would never mind them putting me on .

https://www.nicereply.com / blog / customer-service-phrases

https://www.nicereply.com / blog / customer-service-phrases
11 Common Customer Service Phrases You Need to Know
The best thing to do in these situations is to be upfront about what you can and can’t do for them, and try to offer other solutions. Using your experience and engineering skills will make it a win-win for you and your customer. Use Positive Language. Offer a workaround. Explain your reasoning.

https://howtosayguide.com/how-to-say-can-i-put-you-on-hold

https://howtosayguide.com/how-to-say-can-i-put-you-on-hold
How to Say Can I Put You on Hold – Guide for Formal and Informal …
If the person agrees: Thank them for their understanding, put them on hold, and keep the hold time as short as possible. When you return, acknowledge their patience and continue with the conversation. If the person refuses: Respect their decision and discuss alternative options. Offer to call them back or find another suitable time to continue …

https://www.universalclass.com/articles/business/business-telephone-call-etiquette-call-transfers-and-holds.htm

https://www.universalclass.com/articles/business/business-telephone-call-etiquette-call-transfers-and-holds.htm
Business Telephone Call Etiquette: Call Transfers and Holds
1. Inform the customer. Let callers know you plan to transfer them, and give them the option to refuse. Your customer’s time is valuable. If he or she believes being transferred and retelling the reason for the call is too time-consuming, the customer may opt to leave a message or call back when less pressed for time.

https://english.stackexchange.com/questions/1777/answering-the-question-do-you-mind-if

https://english.stackexchange.com/questions/1777/answering-the-question-do-you-mind-if
negation – Answering the question: Do you mind if…? – English …
16. Do you mind… is a polite way of asking Can you…. For this reason, it’s usually acceptable to respond to the semantic intent of the question by answering Yes (I can do that), rather than responding to the grammatical form with No (I don’t mind). Native speakers sometimes get confused by this, too. Share.

https://www.myhappyenglish.com/free-english-lesson/2014/04/22/how-to-ask-answer-do-you-mind

https://www.myhappyenglish.com/free-english-lesson/2014/04/22/how-to-ask-answer-do-you-mind
Learn English – How To Ask & Answer Do You Mind
You are OK if they sit at the same table. You can answer like this: Question: Do you mind if I sit here? Answer: No, I don’t mind. Please have a seat. (or) No, I don’t mind. (or) No, go ahead. In general, when someone asks Do you mind and you do not mind, the usual answer is No, I don’t mind or No, go ahead..

https://customersfirstacademy.com/phone-etiquette-a-step-by-step-guide-to-transferring-calls

https://customersfirstacademy.com/phone-etiquette-a-step-by-step-guide-to-transferring-calls
Phone Etiquette: A Step-by-Step Guide to Transferring Calls
Leave a caller on hold for more than 30 seconds without checking back. If possible, check back every 20 to 30 seconds; Do: Ask the customer if they mind you placing them on hold; Offer the option to leave a message or call back later; Follow up by calling them back as soon as possible if you did take a message

https://www.universalclass.com/articles/self-help/following-telephone-etiquette.htm

https://www.universalclass.com/articles/self-help/following-telephone-etiquette.htm
Telephone Etiquette: How to Handle Any Phone Call with … – UniversalClass
· Before you put someone on hold, make sure this is okay with the caller and apologize for the inconvenience; for example, say, I’m sorry, I’ll need to check on that for you. Do you mind if I put you on hold for a moment? This will make callers much more at ease with being put on hold temporarily. · If you need to put someone on , check …

https://www.reddit.com/r/EnglishLearning/comments/14puq82/in_a_phone_call_conversation_if_the_operator_says

https://www.reddit.com/r/EnglishLearning/comments/14puq82/in_a_phone_call_conversation_if_the_operator_says
In a phone call conversation, if the operator says, Do you mind if I …
So the operator would ask Do you mind if I put you on hold? (inserting briefly wherever seems necessary) A hold can be used in some cases. Like your bank may decide to put a hold on your credit card if they notice some suspicious purchases. Or it can also mean to reserve something for someone later (e.g., I want to buy …
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