Description

I tried to purchase an item online and the store has all purchases go through PayPal Express. I signed into PayPal and saw the option for Pay in 4 and selected it. The payment went through on Paypal’s end, but when I was redirected back to the store, I received an error saying the payment method was invalid. I tried to pay again, this time paying the full amount and directly entering my card into the PayPal Express window and it successfully went through. However I’m still getting charged the Pay in 4 even though there’s no order attached to it. I received a confirmation receipt email for the second attempt (where I used my card), but I don’t have any confirmation that the first attempt actually went through. On PayPal only the Pay in 4 is listed and I didn’t receive a confirmation email for that transaction. On my bank account both transactions are listed. Is there a way to cancel this? Will it cancel on its own because the order failed? If I end up with two items, I’ll just return one of them, but I don’t want to be charged twice for one order.