Description

Hi, I sold an item on eBay which the customer received however they claimed a refund as they were not happy with the item. Inevitably my PayPal balance went to negative, however I sold another item and my balance decreased (still negative). Does that mean I won’t receive the profit I made from the item I sold? Also, where does the money go once the balance is restored- does the customer automatically get the refund? If I add money to my balance do I lose out? Any advice would be appreciated!