Item lost in Int’l shipping -> what now?

Listed: 16 March 2021 15 h 56 min

Description

I sent a purchased item from US to Australia using USPS. It tracked to Hong Kong within a couple weeks, and now two months later, the buyer still has not received the package. Are USPS shipments through PayPal automatically insured? Can I get at least a shipping refund? I am basically paying to have the customer get a new item. PayPal’s Resolution Center said that since the money came from the buyer, Seller Protection cannot help?

-> In Int'l item Lost Now PAYPAL Products and Services shipping What

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