Description

Hello again all, I am still having a concern about the recent, I think, changes to Pay Pal’s customer service, and would appreciate any advice on how to proceed with my problem…. Once AGAIN, I tried to log into my account page and was stopped by a ‘Security Challenge’ asking me to select the boxes with certain items in them. Unfortunately, no matter how many times I got it right, it just kept opening more and more boxes to check. This continued for like 30 tries, before I was allowed to go to my account, so I wanted to contact them about this. Also unfortunate is that their hours of operation had closed, and I was left with only the option of using that broken, worthless ‘Message Center’, which will only let you ask a very limited number of different questions, or it will default to telling you to call them during normal hours. I HAVE tried to call them before, and found that they do not even bother to answer their telephones anymore, and let automated robots do that too. You cannot get anything done with a Support robot, because they can only tell you hat to do if everything is working correctly. Sadly, Pay Pal has sunk so far that almost nothing works correctly anymore. Their account site is trash, their services are often trash as well. They cannot even figure out how to implement a functional ‘Security Challenge’ on their websites anymore. Is Pay Pal dead or dying?? Also, if anyone can explain to me how to get in real touch with them, and not with some robot, that would be just Disco. Thanks in advance!! PS. I had to do another of those ridiculous broken security challenges here to post this