Seller has offered refund but only if I close my claim against them
- City: forum contact
- State: United States
- Listed: 3 April 2021 0h03
- Expires: 1674 days, 23 hours
Description
Hi, a seller has offered a full refund if I close my claim against them. Is the seller able to refund once a claim has been submitted to Paypal or can they only offer a refund at the dispute stage as they claim they are unable to refund while a claim against them is ongoing? The seller is a large online retailer not a random ebay seller but then again, I was surprised in the first instance that I had to resort to a Paypal Dispute. They only contacted me after leaving them a bad review on TrustPilot.
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- Listed by: lyndalevesque86
- Member Since: 24 April 2021
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