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PayPal Holding payment, delivery won’t update

  • City: forum contact
  • State: United States
  • Listed: 3 April 2021 0h03
  • Expires: 1675 days, 12 hours

Description

So I recently sold an item to a buyer through depop and I added the tracking number as well to the order and the package was delivered to the buyer 3 days ago via USPS Tracking website, yet it’s still showing on the PayPal tracking as “shipped”. I can’t receive my payment because it’s on hold and it won’t come off of hold until the tracking updates as delivered. I contacted support yesterday and the associate told me the only way I could receive my payment sooner is by contacting the buyer and telling them to confirm the payment as delivered. I told the buyer to do as such and she’s not responding, what do I do? Do I have to wait out the full 21 days to receive the payment ?

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Listing ID: 857855238873671808

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