Messed up my dispute when my phone was taken and case was closed

Description

I’ve been trying to get my account back to a normal status but I can’t get cash app statement nor can I confirm cards that ain’t mine . paypal.

It sounds like you’re facing a frustrating situation with Cash App. Here’s how I can help:

Regaining Access to Cash App Account:

• Unfortunately, Cash App doesn’t allow access to statements while your account is restricted. However, there are steps you can take to regain normal status:

  • Contact Cash App support directly. You can find their contact information within the Cash App itself or through their website https://cash.app/contact. Explain your situation clearly and provide any details requested to verify your identity.

Cards on your Cash App:

• If you see cards on your Cash App that aren’t yours, it’s crucial to address this immediately for security reasons.

  • Contact Cash App support as mentioned earlier. Inform them about the unauthorized cards and request immediate assistance.

Separate Paypal Issue:

• It seems you might also be having an issue with unauthorized cards on Paypal. I recommend contacting Paypal support directly. They can guide you through the process of removing unauthorized cards and securing your account.

Here are some additional tips:

• Security: While contacting support, avoid mentioning any sensitive information like passwords or PINs.
• Documentation: If you have any documentation related to your account ownership or the unauthorized cards, keep it handy for verification purposes.

Remember: Cash App and Paypal prioritize account security. They should be able to assist you in regaining access and resolving the unauthorized card issue.