Vookea web site is fraudulent

Description

Good day, Just a warning and question about the Vookea web site (https://vookea.com/). I made a purchase on this web site on 7/20/2020 and made the payment via PayPal which was one of the accepted payment forms specified by the web site. PayPal sent me a confirmation of the payment which was made and sent to Nguyen Thi Lanh (email address for ). The Vookea web site sent me no confirmation or shipping information and I subsequently sent them an email to the address above and to their customer service email address found on the web site ( ). Today, 7/21 after not receiving a response I called the number listed on the web site and it was a private residence who said the web site was fraudulent and a scam, and that PayPal and other credit card companies were aware of this. I have since filed a claim with PayPal and tried to call them to see if there was anything else I should do but the system would not accept the call. Has anyone else had an experience with this site? Why would PayPal complete the payment without notification of shipment? Thanks for any information you can provide. Best wishes,