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Paypal holds money for 21 days?
- Listed: 16 March 2021 15 h 56 min

Description
Paypal holds money for 21 days?
**PayPal Holds Money for 21 Days: What You Need to Know**
If you’re new to selling items online, you might encounter unexpected challenges, especially when dealing with payment platforms like PayPal. Recently, a user shared a common issue where PayPal held their funds for 21 days after a sale on eBay. This situation can be frustrating, especially when you believe the transaction was completed as agreed. In this blog post, we’ll explore why PayPal holds funds, what you can do to resolve the issue, and how to avoid similar problems in the future.
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### **Understanding the 21-Day Hold**
PayPal’s policy of holding funds for up to 21 days is not uncommon. This practice is part of their fraud prevention measures. Even if a buyer pays for an item, PayPal may hold the funds to ensure that the transaction is legitimate and that there are no disputes or claims from the buyer.
In the case described, the buyer paid for the item on the day of pickup, and the transaction was confirmed through eBay’s QR system. However, PayPal is still holding the funds, insisting on a tracking number, which isn’t applicable in this case. This highlights a potential disconnect between eBay’s payment system and PayPal’s policies.
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### **Why Does PayPal Hold Funds?**
PayPal holds funds for several reasons, including:
1. **Fraud Prevention**: PayPal wants to ensure that the transaction is legitimate and that there is no risk of chargebacks or disputes.
2. **Dispute Resolution**: If a buyer files a dispute, PayPal may hold the funds until the issue is resolved.
3. **Verification**: PayPal may need additional information to verify the transaction, such as tracking numbers or proof of delivery.
In this case, the lack of a tracking number is causing the delay. While the transaction was completed through eBay’s QR system, PayPal may not recognize this method as sufficient proof of delivery.
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### **What Can You Do?**
If PayPal is holding your funds, here are some steps you can take to resolve the issue:
1. **Contact PayPal Customer Support**: Reach out to PayPal’s customer support team and explain your situation. Provide any evidence you have, such as the eBay transaction details or communication with the buyer. The more information you can provide, the better your chances of resolving the issue quickly.
2. **Provide Documentation**: PayPal often requires proof of delivery to release the funds. If you don’t have a tracking number, explain the situation and provide alternative proof, such as a receipt or a signed acknowledgment from the buyer.
3. **Escalate the Issue**: If PayPal is unresponsive, consider escalating the issue to eBay’s customer support. Since the transaction was completed on eBay, they may be able to intervene and help resolve the problem.
4. **Wait It Out**: If all else fails, you may need to wait the full 21 days for PayPal to release the funds. While this is not ideal, it’s a common resolution for sellers in similar situations.
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### **Tips to Avoid This Issue in the Future**
To minimize the risk of PayPal holding your funds, consider the following tips:
1. **Use PayPal’s Tracking System**: If you’re selling an item that requires shipping, use PayPal’s tracking system to provide a tracking number. This can help prevent delays.
2. **Communicate Clearly with Buyers**: Make sure buyers understand your payment and delivery policies. If you’re selling an item for pickup, clearly state that no tracking number will be provided.
3. **Keep Records of Transactions**: Keep a record of all transactions, including communication with buyers, proof of payment, and any other relevant details. This can help you quickly resolve any issues that arise.
4. **Read the Fine Print**: Familiarize yourself with PayPal’s policies and terms of service. Understanding their rules can help you avoid unexpected delays.
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### **Conclusion**
Dealing with PayPal’s 21-day hold can be frustrating, especially when you believe the transaction was completed as agreed. However, by staying proactive, providing clear documentation, and communicating with both PayPal and eBay, you can often resolve the issue quickly. If you’re new to selling online, it’s also a good idea to familiarize yourself with the platforms’ policies to avoid similar problems in the future.
If you’ve had a similar experience, share your story in the comments below! Your insights could help others navigate this challenging situation.
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*Have you encountered this issue? Let us know how you resolved it!*
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