Description

ExpressVPN refund not showing on paypal

## ExpressVPN Refund Ghosts: A Tale of PayPal Frustration

You know the feeling: you sign up for a service, things are great, but then you change your mind (‘unsubscribe fatigue’ is real). You request a refund, and all goes smoothly… or so you think. My experience with ExpressVPN recently has turned into a frustrating mystery involving nowhere to be found refunds and phantom emails.

It all started when I decided ExpressVPN wasn’t meeting my needs anymore. The customer service was helpful and assured me the refund was processed and heading my way through PayPal. They even mentioned I’d get an email confirmation.

Fast forward six days, and the refund is nowhere to be seen. No email from PayPal, no money in my account. Checking my bank account yielded nothing either.

**What I’ve Tried (So Far)**

Here’s what I’ve done to retrace this virtual ghost money:

1. **Double-Checked with ExpressVPN:** I contacted ExpressVPN again, who confirmed the refund was initiated and supposedly processed by PayPal.
2. **Scoured My PayPal Account:** I dug through every nook and cranny of my PayPal account history. No refund. Nada!
3. **looked for Pending Payments:** PayPal sometimes delays, so maybe the refund was still pending, right? Wrong. No pending payments on file.
4. **Reached out to PayPal Support:** After days of radio silence, I reached out to PayPal support. They suggested checking my spam folder and confirming the refund was actually processed by ExpressVPN. I’ve done both, and still no luck.

**Where Do We Go From Here?**

I’m determined to clear this up! Here are my next steps:

1. **Deep Dive into PayPal Transaction Logs:** I will be meticulously reviewing every single detail in PayPal’s transaction logs to ensure I haven’t overlooked anything.
2. **Direct ExpressVPN Support – Round Two:** I’ll contact ExpressVPN again, this time demanding a detailed explanation of the entire refund process and a clear timeline for when I can expect my money.

Hopefully, this won’t end up being a weeks-long ordeal.

**Lessons Learned (and Shares)**

This whole situation has been incredibly frustrating. The lack of communication and transparency from both sides is disheartening.

**But here’s the thing:** I’m not going to let this become a “give up” moment. I’m going to keep fighting for my refund and hopefully, sharing my story will help others avoid the same frustrating experience.

Have you ever encountered a similar issue with a refund? Let me hear your story and any tips you may have.