Description

Did not recieved email from Trustly top up niether money to my PayPal account

**Title: Troubleshooting: Why Your Trustly Payment Didn’t Reach PayPal**

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**Introduction**

In today’s digital age, seamless transactions between platforms like Trustly and PayPal are expected. However, when things go wrong, it can be frustrating and concerning. This blog post aims to guide you through understanding the issue, possible reasons, and steps to resolve it.

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**Understanding the Problem**

When using Trustly to add funds to your PayPal account, the process typically involves a quick transfer. If the funds don’t appear as expected, it can be worrying. Trustly is a reputable service, so while this issue is unusual, it’s not necessarily a scam.

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**Possible Reasons for the Issue**

1. **Technical Glitches:** Trustly’s system might experience temporary issues, delaying or preventing the transfer.
2. **Processing Delays:** PayPal might take longer than usual to process incoming funds.
3. **Server Problems:** Both Trustly and PayPal could face server issues affecting the transaction.
4. **Human Error:** Mistyped details or processing errors might lead to the funds being misplaced.
5. **Pending Status:** The transaction might be pending approval, temporarily holding the funds.

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**Steps to Resolve the Issue**

1. **Check Payment Status:** Log into your Trustly and PayPal accounts to verify the transaction status. Look for any pending or failed transactions.

2. **Contact Trustly Support:** Reach out to Trustly’s customer service with your transaction details, including the amount, date, and time. Provide any confirmation emails or codes.

3. **Contact PayPal Support:** If Trustly can’t resolve the issue, contact PayPal. Provide them with the same details and any communication from Trustly.

4. **Seek Community Advice:** Visit forums or social media groups where others might have faced similar issues. Sharing experiences can offer insights or solutions.

5. **Contact Your Bank:** If the issue remains unresolved, contact your bank or credit card issuer. They can investigate the charge and assist in recovering the funds.

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**Conclusion**

Experiencing issues with your Trustly payment to PayPal can be stressful, but a methodical approach can help resolve it. By checking statuses, contacting support, and seeking community advice, you can address the problem effectively. Stay calm, and remember that persistence is key. If you need further assistance, feel free to reach out—we’re here to help!