Description

returning a google nest wifi

**Returning a Google Nest Wifi: A Step-by-Step Guide**

Are you having trouble returning a Google Nest Wifi router that doesn’t seem to be compatible with your router? You’re not alone! In this post, we’ll guide you through the process of returning a defective or incompatible Google Nest Wifi, including how to find the address to send it back.

**The Problem: “Compatibly not supported” error**

I purchase a Google Nest Wifi, excited to upgrade my home network, but when I connected it to my router, I was met with a frustrating error message: “Not compatible with your router”. This was a major bummer, and I was eager to return it and get a replacement or a refund. But, where to send it?

**Finding the Return Address**

After some research, I stumbled upon the Google Nest Support page, which has a comprehensive guide on how to return a defective or incompatible device. According to the page, you can return your Google Nest Wifi to the following address:

Google Returns
Google Inc.
6230 Gateway Blvd West
El Paso, TX 79905

**The Return Process: What You Need to Know**

Before you start packing up your Google Nest Wifi, here are a few things to keep in mind:

1. **Make sure you have your order number handy**: You’ll need this to initiate the return process and ensure that your return is processed correctly.
2. **Pack your return securely**: You’ll want to make sure your Nest Wifi is well-protected during transit. You can use the original packaging or a sturdy box with adequate padding.
3. **Print a prepaid return shipping label**: Google provides a prepaid return shipping label on their website. Just print it out and affix it to your package.
4. **Initiate the return process**: Visit the Google Nest Support page and follow the prompts to initiate the return process. You’ll need to enter your order number and reason for return.

**Conclusion**

Returning a Google Nest Wifi may seem like a hassle, but with the right information, you can do it easily and efficiently. By following the steps outlined in this post, you should be able to return your incompatible Google Nest Wifi and get a replacement or refund. Remember to keep your order number handy and pack your return securely to ensure a smooth process. Good luck!