Description

Refund and lack of paypal support.

## PayPal Nightmare: Where Did My Money Go?

Okay, fellow internet shoppers, I need to vent. I recently had a truly frustrating experience with PayPal, and I’m not alone in this story.

So, I bought something online from a vendor offering a standard 30-day money-back guarantee. Everything seemed smooth sailing, but then things took a turn for the worse. The item didn’t meet my expectations, I wanted a refund, and that’s where the nightmare began.

It’s now February, and I haven’t seen a penny back. Despite the vendor assuring me the refund was initiated weeks ago, PayPal claims they don’t see any trace of it. Their online resolution center is a black hole, effectively closing my case without explanation.

Let’s get real. The biggest pain points are:

**1. The Blame Game:** It feels like I’m stuck in a tennis match with the vendor and PayPal throwing the “refund ball” back and forth. Neither seems willing to take responsibility.
**2. Non-Existent Support:** Good luck getting through to a real person at PayPal. Their phone support is a labyrinth of automated menus, and the online resolution center is more of a dead end.
**3. Broken Promises:** The 30-day money-back guarantee meant absolutely nothing. It’s become a meaningless statistic when your refund is frozen in limbo.

Thankfully, I haven’t given up hope. I’m currently trying to escalate the issue, reach higher-level contacts at PayPal, and even considering involving my bank and consumer protection agencies.

I’m sharing my story because I know I’m not alone. If you’ve encountered similar issues with PayPal, please share your experiences in the comments. Together, let’s raise awareness and push for better consumer protection and accountability.