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Payments

  • Listed: 16 March 2021 15 h 56 min

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Payments

**Article en français :**

**Les problèmes de paiement sur PayPal**

Je me suis récemment trouvé face à un problème inattendu sur mon compte PayPal. Après avoir configuré la vérification automatique de deux dépenses (un total de 4€), j’ai découvert que PayPal avait prélevé deux fois le même montant à partir de mon compte bancaire. Or, mon compte PayPal m’affiche désormais que ces deux dépenses ont été annulées et m’exige de régler une nouvelle fois la somme.

Je refuse de payer à nouveau cette somme lorsque j’ai déjà été prédébité deux fois. De plus, j’ai eu du mal à joindre quelqu’un au téléphone dans les instances de pays-PayPal. Surtout, le centre de message me semble être une source de frustration inutile.

**Solution :**

Si vous rencontrez des problèmes similaires, voici une marche à suivre :

1. Contactez le service client PayPal au travers de leur ligne de téléphone, internet ou leur centre de message professionnelle.
2. Interrogez PayPal sur le contrat de banque et fournissez la preuve du problème.

**Article en Anglais :**

**PayPal payment issues**

I recently encountered a problem with my PayPal account. After setting up the automatic payment of €4 for two transactions, I discovered that PayPal deducted the same amount twice from my bank account. Now, my PayPal account shows that these two transactions have been cancelled and is asking me to pay again.

I won’t pay the amount again if I have already been debited twice. Moreover, I had a hard time reaching someone at PayPal’s customer service phone line. The message center also didn’t help the situation.

**Solution :**

If you encounter similar issues, follow these steps :

1. Contact PayPal’s customer service through their phone line, internet or their professional message center.
2. Ask PayPal about the bank contract and provide the evidence of the problem.

**Important Note :**

We will keep an eye on this matter and update this post as necessary. If you have already experienced this problem, feel free to leave a comment to share your experience. We’ll do our best to help you find a solution.

  

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