Description

Open a PayPal CREDIT dispute (not listed in PayPal purchases)

## Caught in a PayPal CREDIT Catch-22? Here’s How to Dispute an Unrecognized Charge.

Has a mysterious charge appeared on your PayPal CREDIT account that you don’t recognize? Don’t panic! While navigating the world of financial disputes can be daunting, PayPal offers a process to help resolve these issues. However, the exact steps for disputing a charge that *isn’t* directly listed as a PayPal Purchase can be a bit tricky.

Thankfully, I’m here to guide you through it.

**Here’s a breakdown of how to open a PayPal CREDIT dispute for unrecognized charges:**

1. **Log into your PayPal account:** Start by accessing your PayPal account online.

2. **Navigate to the “Resolution Center”:** Look for a tab or link labeled “Resolution Center” or something similar. This is where you’ll manage any disputes.

3. **Select “Open a Dispute”:** Click on the option to “Open a Dispute” within the Resolution Center.

4. **Choose “Credit not listed in PayPal Purchases”:** This specific option should clearly indicate that the charge is not directly linked to a recognized PayPal purchase.

5. **Provide detailed information:** Fill in the necessary details about the disputed charge. This includes the amount, the date of the charge, and any other relevant information you have.

6. **Explain your case clearly:** Be concise and straightforward in your explanation. State that you do not recognize the charge and why you believe it is a mistake.

7. **Submit your dispute:** Once you’ve provided all the required information, submit your dispute.

**Important Tips:**

* **Gather evidence:** If possible, gather any supporting documentation for your dispute (e.g., bank statements, emails, etc.).

* **Be patient:** The dispute resolution process can take some time. PayPal will investigate the matter and notify you of their decision.
* **Stay persistent:** If you’re not satisfied with the initial outcome, you may have the option to appeal the decision.

Remember, you have rights as a consumer. Don’t hesitate to utilize PayPal’s dispute resolution system if you encounter unexpected charges on your credit account.