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Re-enter tracking

  • Listed: 16 March 2021 15 h 56 min

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Re-enter tracking

**Le retour sur piste : Comment ré-entrer votre numéro de suivi ?**

Certaines fois, vous recevez une notification électronique vous indiquant que vous avez inséré le mauvais numéro de suivi. Aussi, la commande qui est toujours en attente dans votre compte nécessite que vous ré-insériez le numéro.

Cependant, comment procéder pour le faire ?

**Les étapes à suivre**

1. **Ouvrez le panneau d’administration du site**

– Vous devriez avoir un lien direct vers le site et votre tableau de bord dans l’email que vous avez reçu.
– Si que vous l’avez mal lu ou perdu l’email, vous pouvez consulter votre boîte de réception pour y retrouver le message initial.

2. **Procédez à la recherche de la commande qu’on vous demande de mettre à jour.**

– Dans la rubrique de vos commandes qu’on retrouve généralement dans le panneau administratif de votre compte.
– C’est dans ce panneau que vous devrez trouver le bouton d’update.

3. **Mettez à jour commande avec le bon numéro de suivi.**

– Faire en sorte de ne pas le faire avec votre numéro numéro mauvais.

### Voici comment mettre à jour. – Après vous avoir confirmé que vous êtes bien à celle bien – Ouvrez Menu du site – Accédez aux commandes. – Choisissez la commande N°. – Remplacez votre mauvais numéro de suivi avec le bon et enfin confirmer.

En vous procurant le bon numéro de suivi, vous profiterez d’une surveillance plus fréquent et d’une rapidité dans le traitement de votre commande.

   

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