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Seller has offered refund but only if I close my claim against them

  • Numéro de téléphone: forum contact
  • Pays de l'annonce: United Kingdom
  • Ville de l'annonce: Autre
  • Commune: zipcode
  • Quartier: street
  • Listed: 7 février 2021 16 h 56 min
  • Expires: 14111 days, 16 hours


Hi, a seller has offered a full refund if I close my claim against them. Is the seller able to refund once a claim has been submitted to Paypal or can they only offer a refund at the dispute stage as they claim they are unable to refund while a claim against them is ongoing? The seller is a large online retailer not a random ebay seller but then again, I was surprised in the first instance that I had to resort to a Paypal Dispute. They only contacted me after leaving them a bad review on TrustPilot.


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Listing ID: 854047501490086400

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