Paypal holding amount

Description

We are a proper legal pvt ltd company having GST and IE code in place. We are selling online across the world and we started receiving orders and suddenly one day we received a big order from a customer and we noticed out paypal just froze our account and declared pernaently we cannot rececive or withdraw. This is insane. We are a small enterprise and this type of business transaction affects us a lot. Please do needful to release our funds. My customers will vouch and trusts us. Let us know what is needed from your end. we need a explanation, please.