Needs help!!!!!! unfair decision made by paypal

Description

My buyer brought a pair of earrings from me in Jan, and now she asks for a full refund after 4 moths later, why now? it has been 4 months after she received it!!!!!!!!!!!! I provided the tracking info and transaction status, but paypal still decided to refund her, if this is how paypal protects seller’s rights, I am disappointed with it, I think I’d better to become a buyer not a seller, and purchasing a Birkin bag on eBay, then after 4 months, I am going to ask the seller for a full refund with some reasons, in this case I can have a Birkin for free to use within 4 moths and return a fake bag to seller,Is this right? Someone could help????? what should I do to protect my rights, this is unfair decision, which department should I send emails to complain paypal’s behavior? Please suggest!!!!! much appreciate!!!!! Q Solved! Go to Solution.